Privacy Policy

 Privacy Policy

We collect your information in order to improve your shopping experience and to communicate about our products, services and promotions.  We collect information from you to register as a member, complete a transaction, sign up to receive email/text communications from us, or participate in a competition, promotion or survey.  This information can include name, age, gender, email address, phone number and postal address. We may use your information collected online to fulfil and process your orders.  We may maintain a record of products you have purchased to enhance your shopping experience and make it easier and faster for you.  

All text or email communications you receive from us will allow you to unsubscribe on the spot, meaning you will no longer receive communications from us unless it is regarding a transaction or security issue.  You are also able to call us on +6427693080, email us at or edit your account details on our website at any time if you wish to stop communications from us.

Business Partners

We do not sell or trade your personal information to others.  However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail or emails and processing payments. They will have access to your personal information in order to perform these services, but are not authorised to use your information for any other purpose.  

Secure Shopping

We take reasonable care to make our site secure. The payment system used by Mihi Merino is Payment Express by DPS.  This means there is no need for Mihi Merino to record your credit card details as this is a secure gateway for online payment.  To learn more about Payment Express visit their


Our website uses technology called cookies.  A cookie is a small element of data that our website may send to your computer.  Cookies will be stored on your hard drive and allow us to recognise you when you return to our website.  We use cookies as a means of researching your usage of the site in order to work on providing you the best customer experience possible.  You may configure your browser setting to turn off cookies; however this may affect the levels of functionality you experience on our site.    


Unless otherwise stated, images, photographs and text on this website are the intellectual property of Mihi Merino/the Merino Store.  You are not permitted to copy or use any of the information represented on the website without prior consent or in the case of the blog, acknowledging the source as  Any efforts to prejudice the rights of Mihi Merino may result in legal action.